Welcome to the

SOUTHWEST WATER USERS ASSOC.

Online Bill & Payment Portal!

An Easy & Convenient Way to View and Pay Your Bill Online

Southwest Water Users PWA Board meetings are held on the 2nd Thursday of the month at 6:00 P.M. 

Location:

620 Airlane Dr

Benton, AR  72015

Service lines installed before 1989 may contain lead.

More info at health.arkansas.gov/Eng/NUSL.pdf

Your Annual drinking water quality report is available at health.arkansas.gov/eng/495 or www.waterusers.net  paper copies available upon request from our office.

GO PAPERLESS!!  SIGN UP FOR ONLINE BILLING SERVICES AND HAVE INSTANT ACCESS TO YOUR ACCOUNT INFORMATION 24/7

To make a Southwest Water Users Assoc. bill payment (even if you have not registered):

·         Under the Unregistered Users heading, click where it says “Click Here to pay your bill.”

·         This will take you to the SOFTtelPay payment system where you will enter your account number, payment amount, and credit card information.

  To register so you can view your next bills online:

• Before you begin, make sure you have your current bill in hand because you must enter your name and account information exactly as it appears on the bill. (If any information is incorrect, you must contact your utility office through their preferred method.)
• To begin the registration process, go to southwest.viewmybill.net and click the “Register” link. After you submit your registration, you will receive an email where you must click the link to activate your account. At this point, you can login to your account; however, this will not allow you to see your bill until the utility company does your next billing.
• When you register, please be aware that you will still have the option to receive a paper bill, but you must check the box to opt in. If you opt out of receiving a paper bill, you will still be able to print a copy from the website after you login.
• After the next billing, you will receive an email notifying you that your bill is ready to be viewed. Be sure to add the following two email addresses to your Address Book so the emails do not get blocked: notifications@mail.viewmybill.net and softtelpay@mail.viewmybill.net
• Once you have received your first bill, you can click the link and login with your email address and password to view your bill. If you wish, you can pay your bill from your account screen or from the Bulletin Board screen. You will need your company ID 7201512 and the last 8 digits of your account number off your bill.

When you sign up for Online Billing Services you will receive a monthly email notification when your bill is ready for viewing.  No more bills to file or shred!!  Simply register for Online Billing Services and you will have instant access to your account information.